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We support Android devices running version 7.0 and above, which covers a broad range of mobile devices in Jakarta, Surabaya, and Bandung. For iOS, compatibility starts from iOS 12 and newer, usable through web browsers rather than native installs. These requirements ensure stability and access to all features without degradation during high-demand events like Piala Indonesia or Idul Adha celebrations.
Common installation issues for Android users may include device settings blocking installations from unknown sources or incomplete permissions for network access. Users must manually enable "Install from unknown sources" in security settings to complete app installation. The iOS web app requires only browser permissions for notifications and location, with fewer typical errors. Our help resources address certificate trust and installation steps to support smooth onboarding.
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